Action
Research: Effective Marketing Strategies to Improve the Sales in a Company
Introduction
The
study looks at team collaboration in marketing successfully the product of a
business with an aim of improving sales in the whole country. The study focus
is on marketing (Borden, (1964) action
research (Argyris, .Putnam, & Smith, 1985) and
cooperation as a means of achieving innovation diffusion and as a model for
change integration of the company sales process. The aim is to aligning the
sales process with the enterprise’s mission, goal, objectives, and needs and by
doing so then, a company can quickly establish an effective marketing strategy
that improves the sales of the business and, as a result, an increase in
revenues (Gladwell, 2002).
In
many instances, a little sensitive test is conducted when a corporation aims at
changing its sales. It is the additional action research into the marketing
implementation that provides an opportunity for market testing as well as gives
insight that is valuable to the needs of the community, all without creating
that additional cost or efforts to the company. In this study, the team in
charge of research will implement a market plan that is initiated to gain a
larger market share in the fertile potential online social media market (Berge & Muilenburg, 2001). There is hope for the
third year of inception of a simple and direct plan the operations of the
company will get more efficient, and the sales volumes doubled. Throughout the
process, the marketing plan implementation and result recording will use an
action-research data collection method that will provide a rich data to enable
the researcher to draw inferences about a plan for marketing the company’s
products plan implementation effectiveness and make recommendations for next
company’s marketing initiatives. The findings of the study reinforce the
effectiveness of systematic marketing in increasing sales volumes of the
enterprise. These results have the possibility of having residual effects on
both the investors and the targeted community as well as contribute to the body
of literature on the marketing of a company’s product and service (Avison et al., 1999).
Method
For the purpose of improving organizations
action research is employed and it incorporates similar and earlier
organizational research methodologies called field research collection that
entails a collection of cycles that solves organizational problems (Lewin, 1951). The process
involves identification of projects, analysis, planning, and observation,
evaluation, amendment and repeating the cycle from the very beginning. In a context of directing efforts to improve
the quality of an organization performance (Strauss & Corbin, 1990), the term action proves
useful as it captures the notion of disciplinary inquiry. Action research can
provide answers that are immediate to problems that do not have time to wait
for theoretical solutions from its corporate inception (Gay, 1987).
To be able to deal with everyday problems
action research comes in as a practical application of methods that are
scientific or other forms of inquiry that are disciplined (Vockell & Asher, 1995). The key to action
research is the theory integration and practice. It is from a classroom of
twelfth grade that action research evolved where research was conducted
informally by teachers in kindergarten who sought efficient solutions to the
problems in the classrooms (Gay, 1987).
It entailed the collection of data through
observation from the teacher who was the researcher, journal keeping to record
the process of discovery as well as the chronicle steps taken to solve the
problems. It is a new class initiative that required documentation that created
the need for the study whereby the teacher went on to organize as well as
analyze qualitative data from the study throughout the initiative’s
implementation and where finding reporting took place upon completion of the
initiative’s implementation (Gay, 1987).
Most
researchers over the last two decades have relied on action research
methodology to collect reliable data and provide insight that is valuable to
researchers and an excellent source of crucial data archival. The emphasis in action
research is more on what practitioners do than in what they say that is why the
research is more value driven, attuned to issues of power, stakeholder’s
participation commitment and action oriented (Vockell
& Asher, 1995).
This
study will incorporate and applied action research principles; which is a
qualitative research methodology to document the company’s new marketing plan
implementation. Two action researchers will record every meeting as well as the
results, and then provide a chronicle of the marketing plan that is evolving.
The marketing manager who is one of the two researchers will have written
memoranda, notes, and two reports to assess the marketing plan that will get
used as the source document for chronicling the marketing plan activities and
the activities results. The principal marketing agent who will also serve as an
action researcher, this is per the market team embed cement with an aim of
keeping a detailed journal and records to document which aspects of the
marketing plan will work best and succeed and those that may fail (Zuber-Skerritt, 1991).
Results
This
study has two distinct phases, the first, a collaborative effort but effort
failed to establish sales team cohorts; the second phase, to increase sales
volumes countrywide.
Phase
One Data Collection
In
the initial phase, one of the two action researchers works as a marketing
agent. The teams in this first stage consist of sales and marketing supervisor,
product designer, and a remote-site sales director. The marketing efforts in
the first phase will utilize eighteen months whereby the first half will result
in the commercialization agent developing the plan and contact the company’s
top management. The company’s CEO will give the marketing agent a time limit
for designing the marketing plan, test and give the first course. The budget
for this project is massive as there is the need to change the marketing
strategy previously used.
The
challenges likely to be faced in this phase are the changing of people negative
perception about the company’s products due to their historical experience with
the product.
Phase
Two
After
the first eighteen months, there is hope that the existing sales and marketing
plan get revised to increase the volume of sales. The may be needed for change
in personnel to initiate phase two marketing as there is the need for
goal-oriented staff to see the success of the new marketing plan.
There
is hope in this aspect that customers will get a chance to offer their opinion
about the company’s product where the team implementing the new strategy will
take the customers views seriously and elaborate on them. Another crucial
factor in the success of new marketing strategy is the support it gets from the
management of the company. The social media platform will see interaction
increase between the enterprise and its customers with a hope of not only
marketing the product but getting feedback to improve the product.
After
the first phase, there is the need for the team and the management to meet and
prioritize a series of activities necessary for the marketing effort. Further,
a vision statement is required, and the vision would be: that the marketing
effort would take place region by region so as to create awareness about the
company’s products.
By
the end of phase two, there is hope that the sales volume increase will be by
20% regionally and 10% countrywide.
References
Argyris, C., Putnam, R., & Smith, D. (1985) Action science: Concepts, methods
and skills for research and intervention. San Francisco, CA: Jossey-Bass.
Avison, D., Lau, F., Meyers, M., & Nielsen, P.A. (1999) Action
research: To make action research relevant, researchers should try out their
theories with practitioners in situations and real organizations. Communications of the ACM, 42, 93-97.
Berge, Z., & Muilenburg, L. (2001) Obstacles faced at various
stages of capability regarding DE institutions of higher education: Survey
results. Tech Trends, 45(4),
40-44.
Borden, N. H. (1964), "The concept of the marketing mix," Journal of Advertising Research, 4 (2), 2.
Gladwell, M. (2002) the
tipping point: How little things can make a big difference. New York:
Little Brown and Company.
Gay, L. R. (1987). Educational
research: Competencies for analysis and application (3rd Ed.). Columbus, OH:
Merrill Publishing Company.
Lewin, K. (1951). Field theory in social
science: selected theoretical papers (Edited by Dorwin Cartwright.).
Strauss, A. L., & Corbin, J. M. (1990) Basics of qualitative research (Vol. 15) Newbury Park, CA: Sage.
Vockell, E. L., & Asher, J. W. (1995) Educational research (2nded) Englewood Cliffs, NJ:
Prentice-Hall, Inc.
Zuber-Skerritt, O., (Ed.) (1991) Action research for change and
development Aldershot, UK: Gower.
Sherry Roberts is the author of this paper. A senior editor at MeldaResearch.Com in article critique writing service if you need a similar paper you can place your order for top research paper writing companies.
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