Background
Motivating employees tend to be essential for any
organization that is aspiring
to succeed. However, motivation tends not to be a straightforward process because of the diversity
of individual’s needs. Not all industries
adopt the innovative practices in the broader
scale despite numerous studies providing their success (Shahzad, Luqman, Kan & Shabbir, 2012). It might be the general
unawareness of their benefits with the
current corporate culture. Thus, corporate culture has a significant role in providing the framework where
different motivational issues
may act. The methods of motivation are changing over time, and it depends on the situations that
employees are experiencing
(Dubkevics, 2010). Hence, managers
tend to have a crucial role in locating
the motivational factors of employees and implementing
them in the corporate culture.
The corporate culture has a significant role in providing a framework in which motivational factors
operate (Cui & Junchen 2012). Thus,
besides motivation, the
organizational leadership tends
to facilitate the crucial aspects of the organizational life as unity among employees and their well-being. There are an increasing
number of research literatures that is having various strategies for motivational practices (Jones
& Michael, 2015; Smith, 2012). It is only a handful of these researches that show influence the
organizational culture with motivational practices. The study
will support this statement by carrying out an
in-depth study into many kinds of literature and shed more
light on the topic. Hence, there is a need for research
in this area of study.
Problem Statement
The
results from the 2014 TINY pulse employee engagement
and organizational culture report, it indicates
that 66% of employees do not see strong
opportunities for professional growth in their current role (TINYpulse, 2014). The lack of appreciation
and recognition tend to be driving employees to feel undervalued as 26% of employees
do not believe that they have
the tools to succeed (Sokro, 2012). Managing the corporate culture is emerging as the critical
managerial challenge of the millennium (Omoniyi, Salau & Olumuyiwa, 2014).The general business
problem is that organizations normally have a unique set
of values, beliefs, and norms, and
most organizations do not consider the
impact that culture have on the motivational practices. The specific
problem is that some organization managers have strategies
to improve culture and motivational practices to improve employee.
Purpose Statement
The
reason for this
study is to find out the influence that
the corporate culture has on
motivational practices. It takes the case
of the employees of Colorado banking industry. The research also
examines a lot of literature to support the fact there is a correlation between the corporate culture and employee
performance. It considers various dimensions of corporate culture and how they
can influence the performance of employees.
Research Question
The
research question is, what is the influence
of corporate culture on the
motivational practices of employees
at Colorado banking industry?
Interview Questions
1. Briefly
describe the corporate culture of the organization?
2. What
is the importance of organization culture?
3. How do you think
the company's culture influence employee’s motivation?
4. What
is your perception of motivation?
5. How
can you define the behavior of employees
in the organization?
6. Has
the organization had any effort
in creating a motivating environment?
7. What are the motivational practices used that meet most
of the employee’s simulation?
8. As
the HR, do you
think that there are any special motivational practices that the
organization should consider
in motivating employees?
Conceptual
Framework
Different
kinds of literature are very important
as the basis for developing a conceptual framework that shows a positive correlation
between corporate culture and
motivational practices. Different
organizations have different motivating factors that
are worth considering. We can extend the
ideas of Shady on the collectivism and individualism and then come
with a more elaborate
conceptual framework that includes
various cultural practices that influence the motivational practices. We can then develop
five cultural practices of organizations that influence motivation for employees.
They include training practices, organizational commitment, feedback, collectivism,
individualism, communicational channels, life-work balance and job
design. Then we link the
motivational practices to those
elements of corporate culture
in light of how they influence the
motivation of employees in improving their performance. We show those
that have a negative correlation and do
not support the null hypothesis and
those that support the null hypothesis.
Because
we cannot link specific motivators to the
highlighted cultural dimensions, it
is essentials to find a middle
ground that connects the two. Therefore, we come up with needs
based on the different cultural dimensions and then correlate them with specific motivational practices. The assembling of the cultural dimensions that relate to one another is vital so as to derive
the motivational practices
from those cultural
dimensions. The resulting framework
shows that there are uniting factors of the different
cultural dimensions. They also include the
environment, the human resource management
styles, the giving of rewards for good performance,
recognition and the setting of targets.
These are the cultural dimensions that cut across
all the cultures and individual differences
within organizations.
The
different researchers came to
conclusions that with the presence of a culture that puts the employees in the
forefront, the employees have a high
motivation for work. The existence
of common communication channel, the appreciation
of employee efforts, the effective job
deign, etc., are all effective corporate cultures that
can motivate employees. The leaders have
to create a culture where the employees
work towards the set targets, and
this can make it possible for
them to evaluate the performance and it
gives direction for employees. Consequently, it motivates them to work towards the set
goals.
Significance of the
Study
Contribution to Business Practice
As
per the conceptual framework,
research purpose was to bring in a better understanding of how the organization
culture influences the motivation practices
in an organization. The research study is significant to business because it will provide
managers with a framework for implementing motivational tools that affect the way employees
behave. When using the findings
of the study, managers will be able to create a culture that foster individual motivation. The study will be able to offer useful
and sound knowledge
to guide the organizations about the development and well-being
of employees in the research setting.
Implication for
Social Change
The
research study will contribute to the field of management through expanding research in an area that was before overlooked. Through showing how organization culture
influences motivation, the study could positively influence the structures of the organization so as to help improve
the performance of employees. The study
results indicate that there is a need for more awareness
of the influence of
organizational culture and employees. With this knowledge, leaders can be able to find proper
strategies that will ensure that employees work
in an environment that allow
them to be productive.
Literature review
Since
1994, there has been a concern
in writing about culture in organizations. According to Dubkevics, (2010) organization culture is a pattern of norms, values, assumptions, beliefs, and attitude
that may not be articulated, but
shape the way
people behave and things get
done. Amal (2012) has it that
organizational culture consists of a set of behaviors, beliefs, meanings, or organizational practices that represent the main filter in interpreting the reality of the
organization. The culture of an organization plays a significant role in the framework
as it constitutes the key elements
of the research study (Amal, 2012). When considering the environment
of the organization, it tends to influence
the corporate culture and every organization
usually tries to define its culture. Defining your culture helps to differentiate and employ as a tool
for attraction and retention of talent
(Jambrak & Williams, 2014).
Corporate
culture has a role in providing a framework where motivational factors normally operate (Cui &
Junchen 2012). The importance
of motivating employees is that
without motivation, employees
normally become costly and inefficient.
Employees who share underlying beliefs and values of an organization
characterize a strong organizational culture. Sharing the values
and beliefs can make employees feel
the strong connection
with the organization and with one another. Schein (1996)
claims that, through observing the behaviors
that are common to organization
members, it is possible for new
employees to determine the expected behaviors
and rewards.
An
issue that is of great interest is to examine the type of corporate culture that exists in organizations and determine how they
influence the use of the motivational practices. Sokro (2012) argues that there is a need to prompt organizational culture to ensure employee motivation
so as to achieve
organizational goals. The
motivated employees normally
take pride in doing their job; thus,
they feel responsible
for the success
of the organization. Many of the literature
do not present a clear link between corporate culture and the
motivation of employees and others show minimum
study into this issue. The managers
have the mandate
to drive the organizational culture that embodies motivational practices for the
employees, and this will consequently enhance
their performance in that organization.
There
is an interesting viewpoint presented by Bruce and Pepitone
(1999) in light of the way that managers should induce a culture that motivates employees. Their viewpoint goes against what other writers say
that managers can only motivate what
the employees have the motivation
to do. They write that there are ways that managers can enhance the culture
and motivational practices.
One of them to facilitate quality
subordinate-superior communication and
that it should occur at all the levels of an organization. There should be a range
of communication channels
(Schein, 1996)) as this highly
contributes to the employee morale for
performance. That kind of corporate culture supports the null
hypothesis because as the employees get
the chance to voice their views and concerns, this
makes them feel engaged and appreciated.
The
the relationship between the corporate culture and the motivational practices to increase the performance of employees is too essential
for tend management
to ignore it (Cui &
Junchen 2012). That is because
it is the determinant of how many employees
can deliver over a given period and that
how enthusiastically they can
carry out their duties even complaining or
laxity. In many of the organizations, the corporate culture is becoming mere formality
that does not have any material meaning,
and it is distant
from the organizations’ management. Companies have a long way
to go for them to construct a corporate culture that embodies motivational practices for employees as is one of the most vital
economic entities. The conducting a basic
research into this area and
involving employees to learn what motivates
them for work can be of great significance for both the practice
and the managerial theory.
The
many studies conducted after that of John Kotter
and James Heskett (1992) to examine
the correlation that exists between the corporate culture and the
performance of employees.
There is a claim of a positive
relationship be optimistic
researchers while the
adjective researchers show a negative
relationship by considering
the rigidity of organizational culture.
These researchers utilize various methods of study like the field
study, empirical and theoretical studies
among others. For instance,
in the research done by Amal (2012), the core values in an organization do motivate
the employees. Those cores values
also foster a sustainable financial performance when linked with company
management and control.
Corporate
culture is one of the several factors that can be useful in explaining the employees’ motivation
for high performance
as suggested by Samor (2009). These
authors also say that organizational culture can have delineation
into intercultural and extra cultural, and their changes are imperative to the performance of employees and organizational
functioning. That literature offers us a rigorous theoretical framework that requires verification by other literature. Many of the dominating literature show a positive correlation between the corporate cultures and motivational practices (Kotter
& Heskett, 1992). These writers
establish a positive correlation between the corporate culture and highly motivated employees for work.
The
research by Kotter and his colleague might be the one that that is not paradigmatic and typical to have
a careful discussion about it. The study
can have a division into two types of the model;
the universal model and the
contingency model. We can summarize the
latter model as 1) the organizations that is performing well do
have a strong culture on if 2) Then culture has a good integration
into the environment of that organization. Furthermore, 3) that better performance can be
sustainable only if the corporate culture incorporates the change
values that help the organization to continually re-adapt to its environment.
The universal model describes that
for any organization
encourage motivation in the employees, its culture has to put emphasis on tree areas. Those areas include
customers, employees, and stockholders. As a matter of fact, there exist numerous studies
that show that there is a positive relationship that supports the null
hypothesis of this study such the one
for Schein (1996). All of those studies have
in-depth research showing how corporate culture does contribute to the employee morale
for performance. They also form
the basis for
any new research
into the topic of corporate cultural influence on motivational practices of employees.
Some
literature in the correlation between the corporate culture and motivational practices are worthy of serious consideration as they help to unfold
the mechanism of a corporate culture that are indispensable. The enterprise strategy,
leadership, human resource management styles, and human
resource flexibility, plus the organizational commitment are very meaningful in this study (Amal, 2012). It is also worth
noting that the corporate culture is a mediator or a moderator
for the motivational practices. When this
study also talks
about employee performance, it means the
employee motivation as well because there can be no high performance
if there is no motivation for employees.
For
one, culture can be a moderator
as indicated by many
researchers among them being (Fuller & Farrington,
1999). The way culture acts as a moderator; it means it
moderates the relationship between the behavior or employees
and their performance. By culture acting as a mediator, it means
that culture mediates between the organizations’ style of leadership and the
p-performance of employees (Ogbonna & Harris,
2000). Corporate culture also
mediates between the individuals or team
leaderships and the outcome. It
is also a mediator between the company strategy
and the performance
of organizations, and all these show that
a positive correlation does exist between the corporate culture and the performance
of employees. All the studies provide a new train of thought
that we should focus on to find clarity
by looking at other literature. Of course, those relationships mentioned before are not always positive; or rather they
do not have a positive effect.
Many
organizations do experience a downfall due to the rigidity of their corporate cultures
(Samor, 2009). Cultural antecedents
do get into the way of adapting
to the new environment,
and if it
does not embody the motivational practices from employees, then it
becomes and hindrance and vice
versa. That cultural rigidity
does not support the null hypotheses,
but it supports
the alternative hypothesis of
this study and
both sides’ needs to have consideration.
However, the final analysis of all the studies, the
conclusion should be the one to bring forward
a clear picture of the truth of the
null hypothesis. Many of the information
in this literature come from a field study or case
studies, and thus, they lack
the validity and reliability (Amal, 2012). There
are only a few studies that have their basis in time series
to test the stability of the influence
corporate culture on the
motivational practices of employees’
performance. Let us examine the literature
on the organizational commitment
as one of the corporate culture
that influences motivational practices
in organizations.
The
organizational commitment comes
into being when an individual links extraneous
interests with the given consistent line
of activity. The other perspective that (Vuori &
Okkonen, 2012) claims is that
organizational commitment does
not have anything to do with the economy input
of employees; it is rather an emotional beggar. The organizational commitment as one of the corporate cultures that have an effect on the motivational practices can have a division into three: continuance,
affective and normative. Commitment is the strong belief as well as the acceptance
of the goals and values of an organization,
or it is the
willingness to put significant effort on behalf of the organization. Organizational commitment
can also be a strong desire to maintain one’s loyalty to an organization. Samor
(2009) raised some scales for the
three types of organizational commitment
whose combination has a wide usage in many
companies to foster employee morale.
Organizational
commitment as one of the
corporate cultures that have
a high influence on
motivational practices can come
as a result of some antecedent variables such as age, experience and
personal character. It can also be useful
in predicting such phenomenon as the rate of turnover, job performance, and attendance.
“Many researchers support the
influence of organizational commitment,
and some suggest
that the existence
of a bureaucratic environment leads
to a negative commitment to the organization by the employees. Conversely, a
supportive working environment
does highly motivate employees to have a more commitment
to their active involvement
in the company operations” (Cui & Junchen 2012). Thus,
one can use the corporate culture to predict the relationship that exists in an organization and the motivation
that the employees
have towards their performance.
Although a clear relationship does not exist between the corporate culture and the motivational practices for the
employees, this paper uses some
literature to understand the relationship between the two.
According
to the measurement of employee motivation, the organizational commitment may
not directly influence the employee performance
directly. There are two directions that are worth considering in light of the organizational commitment and the
motivation of employees.
On those directions is that we have
to consider the nonfinancial
variables like the employee trust, job satisfaction,
and procedure justice. The second
one is that the organizational commitment plays a role either
as a moderator of a mediator
on the relationship between the leadership and
the motivation of employees or their performance. That kind of corporate culture also moderates the
relationship the management performance and budgetary participation (Fuller
& Farrington, 1999). It is also
the moderator in the willingness of the employees to carry
out their duties with motivation
for performance or voluntary performance.
So a corporate culture has to
exist that highly
motivates employees for commitment to the organization and
consequently their high performance
in an organization.
The
leadership of any organization should create an environment that the employees feel empowered and motivated to take decisions that lead to enhancing their motivation for improved performance
(Vuori & Okkonen, 2012). Performance is the duty of an individual’s
motivation enterprise strategy, structure and the resistance
to change. The other culture that literature shows, which has a high motivational on the employee performance is the giving of monetary
incentives, rewards, or the organizational behavior modification. As part of the
corporate culture, the organizations should also better their relationships with the mentors and
the mentees through some form of mentorship programs. Those programs are where the employees
have the encouragement
of motivation to work hard and have
a commitment to their organizations.
The study conducted
by Malina and Selto using the balanced scorecard revealed that the
employees can have high performance if
provided with positive motivation.
If
there is the inclusion of the operations-based targets, it can be a high motivation
for the employees
because the employees will be working towards those targets (Samor, 2009). That is because those
targets will be useful in evaluating the actual
performance of the employees against the set targets. There is a correlation between the strategic alignment, motivation of employees and the performance
of an organization. The provision of the strategic
alignment is via the said set targets
for the employees
to accomplish and then use the
feedback to evaluate the difference between the actual and the
target. Although the setting of targets can provoke the resistance of employees, the lack of those set
targets is even worse with employee performance in organizations. It is always gold
to implement something that is likely
to bring results rather than relying on literature
that may be misleading or ineffective.
The
management of a company as said before does
motivate the employees to follow a participative
design in their duties
(Samor, 2009). It makes them responsible for
their work, and this consequently leads to their high performance. That is showing that the
management or the company leadership
is inseparable from the creation the corporate culture that is highly motivating
to the employees. The monetary awards
are a powerful determinant of the
employment of the employees and this
in turn can advance the returns in light
of the firm-level performance.
There is a slow a need to have a dynamic learning
framework for motivation the employees
as this helps them to meet the challenges
that can hinder some of their
hindrances for motivated performance. The information
sharing and knowledge via an intra-organizational social
media can be very helpful to the organization
in reaching its goals and objectives (Vuori &
Okkonen, 2012). Any employee
has the mind and spirit, and,
therefore, they seek to find purpose
in their work. They also seek to feel that they
are part of the community; hence this
fosters their performance and motivates them with the view of achieving
personal and social development.
The
creation of a culture that
has a positive influence on the motivational practices of employees can be very challenging
to the managers that do understand the
workers’ cultural backgrounds. That is because their cultural backgrounds play a significant role in motivating them to high performance. The diversity
of the employee creates some task
for the management
to create a corporate culture
that motivates the employees (Amal, 2012). The knowledge of the employees
by the management is imperative in helping them adopt the communication
styles that reach the heart of employees. That makes employees build
their trust on the employer. That trust is a high motivator for the employees
to improve their performance because it creates
a common ground that motivates them for them relate effectively (Holtz,
2004). If there is external regulation of people, it makes them perform
their duties with the intention of avoiding undesirable consequences. The effective leadership traits that the managers
may be having can help in unlocking the employee
potential.
Samor
(2009) says that the there should be the incorporation of the individualism and collectivism cultures
emphasized by the organization. The collectivist cultures are those that out the emphasis on the
collaboration harmony, the public good, shared
interest, tradition and maintenance phase.
The individualism cultures also need to be part
of the corporate culture as they supplement the
collectivist cultures to improve
the performance of the organization. The dimension of individualism is that
an individual is the most important element
in an organization and that the uniqueness of the individual has supreme value on the
organization. There is, however,
a notable concern from the literature that collectivist cultures do form
a rigid social framework. It puts
the individual concerns as secondary while the group
concerns are primary. It has it that
an organization has to put great emphasis on the needs, views
as well as the objectives of the in-group instead of oneself. There is also the beliefs that are common to the in-group rather than those that distinguish them.
The
other corporate culture that highly motivates the
employees is the incorporation of feedback into the
organizational culture. That
is because feedback is a vital
aspect of motivation that if very
effective in driving the employee efforts
towards the common objectives and company
goals. Fuller and Farrington
(1999) say that the employees need
to feel that they fit in the
business operations of the enterprise if
they can understand how their work contributes
to the success of the company. The
organization needs to help them understand what they need
to improve and commend their efforts. If the management
gives such a feedback to the employees’ performance, the employees felt
motivated and encouraged to work harder. The lack
of feedback makes things even worse, and
it gives unpredictable
outcome; thus there should be
regular feedback for the purpose of performance
optimization.
Shady
(2004) also writes that the job
design is another factor that can motivate employees and that
it should be part of the organizational culture. The design of the
ob should suit the various skills and
competence of the employees, thus motivating
them to produce more. The writer continues
to say that it is upon the organization
to foster the racial as well as social equality among its
workforce. That consequently leads
to the mitigation undue hardships that can result by having some
employees feeling superior to others based on race. That is because when
some employees feel inferior or
intimidated, they have low motivation
for work. Therefore,
organizations need to embrace proper training
of their employees to impart
into them good corporate ethics
as well as the standards of how to relate with fellow employees. That will enable those
employees to see the goals and
the objectives of the enterprise. Most
of the employees have culturally imposed needs like visiting their families, taking care
of parents. It, therefore, goes that
organizations create a life work balance
so as to accommodate those needs of employees
(Cui & Junchen 2012). That calls
for job design
flexibility to some extent, and it
is a very powerful motivation for the
employees.
Thomas
(2009) writes that the primary challenge
to creating a corporate culture
that highly motivates employees is the identification
of what exactly motivates the employees.
That is because of the individual differences
that exist among the employees. That means
the major obstruction to an influential
corporate culture in an organization
is the individual differences. Also Lockley (2012)
2addresses the same challenge by laying his focus on the cross-cultural practices among the employees. Lockley insists that some practices
like engaging in dialogues and constructive arguments
can be very motivational to employees
whole they can be
counter-productive in other organizations.
The latter can especially occur in the organizations that are in countries with vast cross-cultural differences. So, wisdom
is vital in this case so as to understand
what type of culture can fit into given organization
within a given environment so as to motivate employees for high
performance.
From
the above studies,
the bottom-line is that the corporate culture influences the motivational practices for employees.
This literature shows that a
great linkage does exist between the corporate culture and motivational practice of employees and there is various cultures proposed
in that literature. Some of the cultures
are specific to some regions or backgrounds
while others can be universal;
some are collective while others are individual. The study helped
to elucidate the character as well as the association between the corporate culture and motivational practices. Fist, the correlation
between the corporate culture and the
motivational practices has a basis
on anecdotal evidence (Sathe, 1993). Won the other hand
the empirical evidence support the
link between corporate culture and motivational practices (For instance, Schein,
1992). I conclude therefore that corporate culture influences motivational practices.
Participants
The
study intends to determine the influence
that corporate culture has on the
motivational practices. There tend
to be growing need to study how the
corporate culture influence the motivation
practices that organizations use. In the study,
we considered interview human resource
managers in two different organizations. The choice of HR managers was because they
have a crucial role in locating the
motivational factors of employees
and implementing them in the corporate culture. The focus of the
study is to the culture of the organizations,
motivation strategies available, and how
employees behave.
The
participants are HR managers who have been
working in the organization for over four years. I first explained the
objective of the research study and
the gap that
the study would help fill. The
time range is essential because it means that
they are aware of the different operations
in the company and also the
company’s corporate culture. These interviewees are also aware of the different motivation practices used in the companies. The
participant 1 will be from the
marketing company in South
Carolina, and participant 2
will be the human resource manager from the IT Company. Participant 1
has been working with the company for
over four years, and participant 2 has been the human
resource manager since the establishment of the company in 2008.
Small-scale
Interview Project Data Coding
The
aim of the interview
conducted for the small scale
project was to address issues related
to my eventual doctoral study
on organization culture. Reviewing the written
transcript, I did note some theme
and then categorized
the themes through
highlighting the participant’s
response. When coding the data, I considered looking for sentences
and words that would help develop different
categories. Table 1 represents the findings.
Table 1
Themes
|
Participant 1
|
Participant 2
|
Culture
has positive influence
|
1
|
1
|
training
|
1
|
0
|
Compensation
|
0
|
1
|
Work
environment
|
1
|
1
|
Trust
|
1
|
0
|
Better
salaries
|
1
|
0
|
Interview Transcript with Color Coding
Interviewer:
I am very thankful for agreeing to participate in this research interview. As
explained before, the research focuses on the organization culture and
motivational practices used. I believe that it is okay with you to record the
interview.
Participant
1: Yes
Participant
2: Okay
Interviewer:
Briefly describe the corporate culture of the organization?
Participant
1: I consider the culture of the organization as a clan oriented culture where
we are all like family and focus on mentoring and nurturing one another.
Participant
2: the culture of this organization is innovative as we encourage our employees
to be creative, and they have the authority to take risks and experiment.
Interviewer:
What is the importance of organization culture?
Participant
1: Mmmmh, I believe that the culture of the organization usually helps to guide
employees and also it provides employees with a sense of direction.
Participant 2: with the culture, it
ensures that every employee understands their responsibilities and knows how
they can accomplish the tasks ahead. In my organization, the culture tends to
motivate employees to perform (1, culture positive influence)
Interviewer:
How do you think the company's culture influence employee’s motivation?
Participant
1: I believe that this
company exists for the benefit of employees, and the relaxing atmosphere tends
to strengthen the motivation of employees (1, work environment). We have a down to earth
atmosphere that allows employees to work without fear (1, culture positive
influence).
Participant
2: the culture has an impact on employees and because we have different types
of employees, motivation in the organization is usually different. The culture usually aims to support those employees who need
motivation.
Interviewer:
What is your perception of motivation?
(Participant 1:
I believe that motivation
is important for employees and as an HR manager, it is important always to find
creative ways that will keep employees motivated at all times.
Participant 2: Motivation is important
because of the benefits it brings. As a manager, it is important to use the
different forms of motivation so as to facilitate employees reaching their
goals and self-development.
1, there is positive influence)
Interviewer:
How can you define the behavior of employees in the organization
(Participant 1: I consider our
employees as being hardworking, honest, and direct. The employees usually work
towards meeting their targets and as a result they will make sure that they
obey the established rules. The atmosphere in the organization ensures that
respect for colleagues is strong.
Participant 2: there is a certain kind
of openness that exists in the organization where employees are usually free to
talk to their superiors and colleagues. The employees only have to worry about
the job and nothing more1 Work environment).
Interviewer:
Has the organization had any effort in creating a motivating environment?
Participant
1: yes, the organization
has been making efforts in getting employees to trust their superiors and superiors
to trust their subordinates (1, Trust).
Participant
2: the company has been trying to establish an
environment that is motivating as the managers usually consider different
strategies that will allow employees to feel motivated (0, no trust).
Interviewer:
What are the motivational practices used that meet most of the employee’s
simulation?
Participant
1: the motivation practice
that the organization uses to meet employees needs is providing a better
salary. The organization also provides training for employees which tend to
increase their motivation (I, training and salary).
Participant
2: we motivate our employees through the freedom they
have in their work (0, no training). There is also financial compensation that usually
motivates most employees to continue performing to their best (1, compensation).
Interviewer:
As the HR, do you think that there are any special motivational practices that
the organization should consider in motivating employees?
Participant
1: there are different types of motivation that we usually use to motivate our
employees. However, we usually encourage our employees to suggest different
ways that we can motivate them. As the HR, we have to decide if it is something
doable or not, but at the moment we do not have special motivational practices.
Participant
2: in our organization, I am aware of different motivational practices that we
can use to motivate our employees. Something about this organization is that we do not just implement all
the motivational practices available; instead, we look at the practices that we
believe will be effective for our employees and decide to use it. Therefore, I
do not think that there are special motivational practices that we should use
to motivate our employees apart from the ones that we are currently using.
Interviewer:
Thank you very much for your time today. I appreciate it.
Developing the Codes
Before developing
the interview codes, I had to read
through the transcript several times so
as to make sense of the whole transcript.
When reading through the transcript, I was able to construct
some tentative open codes for
categories and subcategories
of the data. When doing the coding, I was looking for
some repeated concepts with the participants and made
notes on a hard copy. The
codes developed for the interview
include 1 and 0 where 1 stands for
positive and 0 is for the negative
remark. In this case, code 1 means
that the findings
from the participant agree with the hypothesis
of the study while 0 does not agree
with the developed hypothesis.
When
developing the code, it involved
looking for the distinct concepts
and data categories that form the basic
units of the analysis (Stuckey, 2015). So as to determine the different
themes and to code the data, I considered the use of highlight so as to distinguish the themes. St. Pierre &
Jackson (2014) requires that
researcher should consider doing
more with less. It means that
the researcher must dig deeper into every research instead of just relying on data themes from more interviews. During the coding process, every time the
participant mentioned
something that relate positively
to the motivational practices,
I would highlight with the yellow
color. Also, when the participant
mentioned something that does
not relate to the
motivational practices, I highlighted with the red color.
Theme Analysis
Work Environment
The
human resource manager from the marketing
company stresses that they have
a relaxed atmosphere that influences its structure. The company has an atmosphere that allows employees to work with no fear. The
HR manager for the IT organization also says that
the organization offers a working environment
for its workers. The manager claim
that the employees
only have to worry about the job
and nothing more. Based on the description by the participants, it is evident that the
organization culture for the two organizations
influence the way employees perform
and acts as a motivation for them to perform better.
Salary and Training
With the different cultures of the organizations, they employ various
motivational tools. So as to keep its employees motivated, the marketing
organization considers offering its employees with training and better
salaries. These are the motivational practices used so as to meet
the employees needs, and the
culture of the organization influences the practices the
organization use.
Compensation
Compensation
is also another method of motivation. The IT organization is one that considers the innovative culture. In the organization, the company usually offers
its employees the freedom of doing their work as they are encouraged
to develop new ideas. As a means
of motivation, the organization considers using financial compensation
that tend to motivate employees to continue performing better and also being
more creative as the culture suggests.
The IT organization culture does not only
implement all the
motivational practices available;
instead, it considers searching for different practices that can be effective
for employees. It means that
the culture of the organization influences
the motivation practice used in the
organization.
Conclusion
Organization
culture tends to be an essential factor and
based on the response of the participants; it is evident that
organization culture has a positive impact on motivational practices. According to participant
1, the organization culture helps in guiding
employees and also provides its employees with a sense of direction. The organization
has a relaxed culture
that includes family-oriented values.
Participant 2 consider the culture of the
organization as innovative that ensures
every employee understand their responsibilities and also know
how to accomplish tasks. The different
organization cultures tend to motivate the
employee to perform and develop new
ideas.
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Sherry Roberts is the author of this paper. A senior editor at MeldaResearch.Com in graduate paper writing service if you need a similar paper you can place your order from custom research paper writing service.
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