Leadership Case Study #5

Case Study

In this case study, Pat the assistant director of human resources is looking for the right qualifications and personal traits for graduating seniors to fill the position of credit analyst at the Central Bank. First, Pat focuses on identifying potential candidates with strong interpersonal skills hence select confident candidates who also show poise and initiative. Strong interpersonal skills are not only suitable for the entry position but also for future leadership positions in the bank because leadership requires strong interpersonal skills to assist in building a relationship with others in an organization (Riggio & Tan, 2013). 

Two, Pat focuses on hiring graduates who possess proper ethics. Ethics is a trait that is suitable for both entry and leadership positions. Ethical leaders in an organization demonstrate moral conduct and make ethics a clear and consistent element of their behavior, agendas, set standards and goals (Northouse, 2004). Lastly, Pat focuses on hiring graduates with strong analytical and ethical skills, which are important skills for both leaders and credit analysts as individuals have to demonstrate expertise and knowledge in the field.

Therefore, it is possible that the increased turnover rate in the company is not attributed to Pat’s recruitment and hiring criteria. Leadership has been found to be greatly affected by personal factors of the individual; hence these could easily be contributing to the leaving ((Northouse, 2004). Besides, leadership is affected by other traits that cannot easily be assessed such as risk-taking and originality in problem-solving, the capacity to structure social interaction systems to the purpose at hand as well as readiness to absorb interpersonal stress.

If Pat were to change their recruitment practice, he would use hiring criteria that assess the three-skill approach namely technical, human and conceptual skills.

References

Northouse, P.G. (2004). Leadership Theory and Practice, Sage Publications: Thousand Oaks, CA, p. 28-29.

Riggio, R. E., & Tan, S. J. (2013). Leader interpersonal and influence skills: The soft skills of leadership. Routledge.

Carolyn Morgan is the author of this paper. A senior editor at MeldaResearch.Com in Online Paper Writing Service. If you need a similar paper you can place your order from Professional Custom Writing Services.